Terms & Conditions

Last updated: August 13, 2026

Please read these Terms & Conditions carefully before using our website.

1. General information

This website is owned and operated by Pets & Soul, an individual entrepreneur located in Gomel, Belarus. For any questions, please contact us at support@beautifulpaws.store.

2. Acceptance of terms

By accessing or placing an order on this website, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our services.

3. Products and pricing

All products are described as accurately as possible. Prices are listed in USD and are subject to change without notice. We reserve the right to limit quantities or discontinue products at any time.

4. Orders and payment

Orders are accepted at our sole discretion. Payment is processed securely through authorized third-party payment providers. Orders are processed within 1–2 business days.

5. Shipping and delivery

We ship to addresses in the United States and Canada. Standard delivery takes 5–10 business days. Free standard shipping is available on orders over $49 within the United States. See our Shipping Policy for full details.

6. Returns and refunds

Unused items in original packaging may be returned within 30 days of delivery. See our Return & Refund Policy for full details.

7. Limitation of liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products, except where prohibited by law.

8. Governing law

These terms are governed by the laws of the Republic of Belarus. Any disputes shall be resolved in the courts of Belarus.

9. Changes to terms

We may update these Terms & Conditions from time to time. Continued use of the website after changes constitutes acceptance of the updated terms.

10. Contact us

Email: support@beautifulpaws.store
Address: Pets & Soul, Gomel, Belarus